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Customer Comments and News - Durham

SORRY, GUV - Prison boss surprise in convicts hunt

Bishop Auckland removal men Stephen Metcalfe and Donald Bradford could not believe it when their lorry was stopped and searched at a police road block. For the police were looking for six convicts who had escaped from a van taking them to Parkhurst Prison on the Isle of Wight. And that was exactly where the two Bishop Auckland drivers were heading for with furniture for the prison's new governor Peter Meech who is taking over at Parkhurst after leaving Durham Jail.

Malcolm Ingram, a spokesperson for Ingram's of Bishop Auckland said today: "My lads were a bit taken aback, to have their wagon searched by police while carrying the Governor's furniture is the last things they expected."

The lorry was stopped last Wednesday in Liphook, Hampshire within a few miles from the spot where the prisoners went on the run. "They would probably have ended up at Parkhurst even quicker if they had hidden in the back of our wagon," joked Mr Ingram.

Mr Meech is taking over at the top security Parkhurst Jail after several years at Durham Prison. "He has the top post in the country and we were pleased to move his goods for him, thankfully, our staff got to the Isle of Wight alright in the end," said Mr Ingram.

Rob Lee - Former Premiership Footballer - Durham to Essex

Ingram’s Removals & Storage, the Durham connection from the archives...

Kate Wragg - Durham County Council

"From my work remit within the Office Accommodaton Team at Durham County council I have worked with Ingram's Removals over the past three years. Ingram's have assisted us with many moves in relation to relocation of teams across the County and I have always found them to be a professional and customer focussed organisation. Ingram's has excellent communication links with Services and has the ability to cope with a range of diverse service requirements."

Bishop of Berwick Rt Hon Mark Tanner

Mark & his family were moved by Ingram's from their former home in Durham City, where their belongings were packed into 12 containers at residence and stored for 3 weeks, before being delivered to their new home in Morpeth, Northumberland.

Brad Hallett - 2 Day move Hamsterley, Co Durham to Durham City

"Thank you for your good service."
(Team: Kevin, Simo, James, Chris, Michael, Alex)

Julie Greswell - Taunton, Somerset via 1 years container storage to Shincliffe Village, Durham.

"Thanks again for your team's hard work."

Judith Wilkinson - Durham City

"I would like to say thank you so much, to you and all of the team who got us moved on Friday.

It was a mammoth task packing up not just the usual household furniture and bits and pieces but Steve's massive memorabilia collection and arcade cabinets. It took two full days for just wrapping and boxing up. I found all of your staff to be pleasant, careful and amenable to our requests, particularly John and Mick who were a calming influence.

Thank you also for sending extra staff to get us unloaded in a timely way after the keys were delayed, they all worked respectfully and without fuss. I keep looking around not quite believing we did it and it and that we're here, I'm very grateful that we chose Ingram's.
I would not hesitate to recommend your company."

(Customer owned one of the largest Dr Who memorabilia collections in the UK.)

Marie Fessey - Moved from Durham to Worcestershire

"Martin and I have been travelling internationally for the past 30 years, now on our return to the UK we were facing our first move with in the UK. I had not heard of your company, I was recommended by a former client of yours. From the first contact with you I was so very impressed. Moving is such a stressful time, your vehicle livery was so smart and the crew Kevin and Jamie were perfect gentlemen, we felt relaxed and confident our move would go well.

Our delivery arrived exactly on time with such professionalism, with Kevin having a very difficult access manoeuvre, again it went well. I can highly recommend Ingram's for your Removal & Storage services."

Anita A. Amey - Removals Durham via stores to Corbridge

"Everything was very satisfactory on both occasions and I wish you and all your boys well."
(Phase 2 Crew Out of stores to Corbridge - Michael & Cameron)

Jane Arthur - 4 day move Durham to Ayr

"It was a pleasure to deal with you and every member of your team from start to finish. The men on the Lorries could not have been more pleasant or helpful. It was lovely to see their camaraderie and cooperation among themselves. They had hollow legs for tea and coffee and we were more than happy to keep them filled up! Thank you all, very much, for making our move as smooth and painless as it was."
(Team: Kevin, Michael, James, Ray, vehicles R11 MOV & M99 MOV.)

Durham railway station - Piano donation

Following the popularity of the donation of a piano at Darlington Bank Top Station last August, Ingram's have now donated a second Piano to GNER's Durham City Station for customers enjoyment whilst awaiting train journeys.

 

Marie Harper - Langley Park, Co Durham

"Please accept our thanks for a great service. The young removal men worked like Trojan’s in extremely hot weather, they were polite and very professional and allowed us to relax and feel in safe hands during what was an otherwise traumatic process! I would not hesitate to recommend your company."

Liz - Durham to the Sedgefield

"I knew that you moved Joe out, as we recommended your company, he had lived here for 47 years! You have some nice lads working for you, and nothing was a bother for them, they made a difficult process much easier for us."

Malcolm Ingram Out and About in Durham City Centre