INGRAM'S REMOVALS &STORAGE COMPANY
CONTACT DETAILS
WHY CHOOSE INGRAM'S? REVIEWS & ACTIVITIES
4 REASONS TO CHOOSE INGRAM'S?
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Traditional - Family Run removals company
From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for 60 years we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements.
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PROFESSIONAL AND VERSATILE
Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.
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EXPERIENCED AND TRUSTWORTHY
In 2023, Malcom and Ian Ingram are celebrating their 50th year of being business partners at Ingram's Removals. The local newspaper, The Nothern Echo, ran a feature article describing the ups and downs of removals over that time. Read the full article from the Northern Echo here.
Which? Trusted Traders continue to endorse Ingram's for inclusion on their directory - a sign of reputation and trust - Ingram's on Which? Trusted Traders. Most recently this resulted in Ingram's being awarded (for the second year running) a Certificate of Distinction for continued efforts and investment in the industry - Outstanding Complaint Handling and Complaint Resolution, Steady stream of customer reviews highlighting customer satisfaction, Outstanding fulfilment of the ongoing requirements of Which? Trusted Traders
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ACCREDITED AND RECOGNISED
As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service.
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by;
Furniture and Home Improvement Ombudsman
Premier House
First Floor
1-5 Argyle Way
Stevenage
Hertfordshire
SG1 2AD
www.fhio.org
Moving in County Durham and Beyond
Over the last 65 years we have built up a wealth of experience that few others can match. Without fear of contradiction Ingram's can boast to be the most experienced and professional independent removal company in the whole of County Durham - a Premier Removal and Storage company serving Durham and Darlington. Many would consider Ingram's as one of the finest removals companies in the North East due to our wide range of removals and storage services, backed by our extensive investment in equipment and training in conjuction with our professional accreditations.
Our vehicles can often be seen in throughout the region carrying out local or long distance removals. The most recent additions to our Mercedes fleet of vehicles were introduced to assist in our fast growing market of academic moves and to negotiate narrow lanes and remote rural accesses.
MOVING NEWS & REVIEWS
Duncan Bannatyne OBE D.Sc DBA
Ingram’s carried out their 5th successful move (3 house & 2 commercial moves) for entrepreneur and 'Dragons Den' star Duncan Bannatyne. The move took 4 operational staff plus 2 x 2,000 cu ft removal vehicles two days to complete and incorporated a delivery to Bannatyne Group head office in Darlington.
Duncan's comments: “I would highly recommend Ingram's Removals, I have used them on a domestic and commercial basis and they offer the best service by far. Malcolm and his staff are very professional, helpful, courteous and extremely hard working. I would like to take this opportunity to thank Malcolm and his staff for the exceptional service they provided on my latest move.”
Ingram’s brothers celebrate 50 years in the removals business together
The Northern Echo runs a feature article on the long partnership/careers of Malcom and Ian at Ingram's - the ups and downs as well as the outright weird. "Two County Durham brothers have clocked up 50 years together in their family business, moving the belongings of celebrities, landed gentry, footballers – and the odd jailbird…"
Read the full article from the Northern Echo here.
Ingram’s team carrying out a removal on the Isle of Harris in The Outer Hebrides
A challenging but rewarding job. The crew enjoyed the trip up to the far reaches on Harris to pack and load the furniture and effects. On return our client's goods were stored for 4 months prior to being delivered to clients new home in Louth, Lincolnshire.
Customer comments: "Malcolm and Ian Ingram set the example for their people who were all polite, helpful and superb at what they did/do. Nothing was too much trouble. They were an absolute pleasure to work with. Truly superb, and I am not easy to impress."
Rachel Berenzon (ONTARIO, CANADA)
Furniture and personal belongings initially brought into store in 1986 and then stored them with us for 29 years - Yes 29 years!!! The goods were shipped onwards to Ontario, Canada..
Customer comments: "What perfect condition they are in after being stored for the twenty nine years at Ingram's Removals. Also thank Kevin for packing my jewel box which I had forgotten about as it contained my christening gift from my grandmother."