INGRAM'S - Domestic Commercial Removals and Storage - Bishop Auckland Durham Darlington
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BAR - TSI - Code of Conduct

For over 100 years the British Association of Removers (BAR) has been the recognised voice of the professional moving and storage industry in the United Kingdom.

BAR Members range in size from small family businesses to multinational companies, but involvement in the industry alone does not qualify a company for membership. BAR inspects and investigates all potential Members and matches them against criteria for membership that cover premises, vehicles, staff, operational procedures and insurance arrangements. BAR also has a programme of ongoing inspection during membership to ensure standards are maintained.

Through this programme and through this TSI Approved Consumer Code of Practice Scheme, BAR constantly seeks to raise standards in the industry so Customers may receive the most efficient and trouble free move possible. Full details of the BAR TSI Code of Practice (July 2022) can be downloaded. Below we will describe how this code benefits you, the customer.

This Code applies to all furniture removal activities for UK consumers dealing with a UK based BAR Member.

Code of Conduct - Customer Benefits

Using a removals company that complies with the Code indictates:

  • the standard of service you will receive
  • the quality of the materials used
  • the standards of vehicles and warehouses
  • staff training requirements
  • what will happen if something goes wrong
  • dealing with you in a courteous and sympathetic way at all times

Through the Code customers are provided with:

  • Financial Protection
  • TSI Monitoring
  • FREE Conciliation Service

Member Validation

A new service provided to BAR members includes this coded logo that give the consumer the ability to validate that Ingrams are a BAR Member, giving consumers additional peace of mind that they are viewing the website of a professional and reliable removal company complying with the BAR TSI Approved Code of Practice (March 2015).

You can click on the logo above and you will be seamlessly directed to a page on the Trusted Mover website which will instantly validate Ingram's status as a BAR Member.

 

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Page last updated on December 12, 2022.

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